For answers to common questions regarding the zoomIt product,
please read the Frequently Asked Questions page.

If your question has not been answered in our FAQ page, please
search our Support Forum for a similar question or post it there
and a member of our Support Team will respond.

To access the zoomIt User Guide, please click here: zoomIt User Guide.pdf.

The zoomIt warranty policy is described in zoomMediaPlus Product Warranty.pdf.

 

Refund Policy

We offer a 30‐day refund for products purchased only from our online store at www.zoomitonline.com. The refund applies only to products that are unused and in their original packaging. Products that are purchased from any other retail outlet store other than zoomMediaPlus’ online store are subject to the return policy of that outlet and are not refundable by zoomMediaPlus. A 20% restocking fee applies to all refunds for products purchased from our online store.
Please contact our Support team at support@zoommediaplus.com to initiate the process. All returns must be shipped to zoomMediaPlus freight‐prepaid and must include a Return Merchandise Authorization (RMA) number, which will be assigned when contacting our Support team.